Frequently Asked Questions

Absolutely. All core PDF operations — reading, annotation, merging, splitting, scanning, compression, and more — are processed entirely on your device. Your files are never uploaded to any server for these features.

When you use AI features (summarization, translation, Q&A), the relevant text content is securely transmitted to Google Gemini API via encrypted connections (HTTPS/TLS). The content is processed in real-time and not stored after the response is generated. AI features are entirely opt-in — no data is sent unless you actively use them.

We collect basic device information and anonymized usage analytics to improve the app. We do not collect or access your document content. For full details, please see our Privacy Policy.

Your documents are stored locally on your device. If you enable iCloud, they can also be synced across your Apple devices via iCloud Drive — still under your full control.

The free version includes a rich set of features: PDF reading, document scanning, electronic signatures, PDF locking, watermarks, and basic annotations. PRO unlocks unlimited AI conversations, watermark-free export, advanced annotations, format conversion, and all future PRO features.

We offer three plans: Weekly ($4.99/week), Monthly ($9.99/month), and Yearly ($49.99/year — best value, saving over $209/year). All plans include the same full set of PRO features.

You can manage or cancel your subscription anytime through iOS Settings → [Your Name] → Subscriptions. Cancellation takes effect at the end of your current billing period — you'll retain access until then.

Refunds are handled by Apple. You can request a refund through reportaproblem.apple.com or contact Apple Support directly.

Tap the scan button in the app, point your iPhone camera at the document, and the app will automatically detect edges and capture a high-quality scan. You can scan multiple pages and combine them into a single PDF.

Annotation tools are a PRO feature. PRO users get the full toolkit: highlight, underline, strikethrough, freehand drawing, text boxes, shapes, and more.

Yes. The Page Manager lets you merge multiple PDFs, split documents, reorder pages via drag-and-drop, rotate pages, and extract specific pages — all processed locally on your device.

AI features let you chat with your documents — get instant summaries, translate content to any language, ask questions about the text, and analyze legal contracts, medical bills, or financial reports. AI is a PRO feature with unlimited conversations.

Yes. With iCloud enabled, your documents and annotations sync seamlessly across all your Apple devices. Everything stays up to date automatically.

Make sure the file isn't corrupted or password-protected. Try re-importing the file, or check if it opens in other apps. If the issue persists, please contact us with details about the file.

Make sure you're signed in with the same Apple ID used for the original purchase. Check your internet connection, then try restarting the app. If it still doesn't work, go to iOS Settings → [Your Name] → Subscriptions to verify your subscription status.

You can reach us through our Contact page. We typically respond within 24 hours.